Assistant Manager II

Family Dollar•Birmingham, AL

5d•Onsite

About The Position

The Assistant Manager II supports store operations, customer service, and team development. The role assists the Store Manager with daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and maintaining the store to company standards. It also helps supervise, train, and develop Store Associates while promoting a positive, safe, and respectful environment. The position includes maintaining store cleanliness, including bathrooms, floors, and trash, and performing other duties as assigned. Managers may need to provide detailed background information to obtain local licenses for stores selling alcohol and/or tobacco; failure to qualify for a required license may lead to demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information required by the local jurisdiction to obtain alcohol and/or tobacco sales licenses, if required.