Assistant Manager II

Dollar Tree•Houston, TX

11d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role assists with daily store activities, merchandise handling and stocking, opening and closing procedures, corporate directives, promotional displays, ordering and damaged merchandise, record keeping, loss prevention, and maintaining store standards. It also helps supervise, train, and develop associates, supports a safe and respectful environment, and maintains store cleanliness. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with merchandise ordering, processing damaged merchandise, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain store areas, including a well-stocked sales floor and organized stockroom, according to company standards.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Help maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.