Assistant Manager II

Family Dollar•West Haven, CT

8d•$20 - $21•Onsite

About The Position

We’re seeking an Assistant Store Manager to help with store operations, customer service, and team development. The role supports the Store Manager in overseeing daily store activities, assisting customers, maintaining merchandise and store presentation, carrying out operational directives, and helping supervise, train, and develop Store Associates. The position also involves maintaining store cleanliness, safety, and a positive, respectful environment. Other duties may be assigned. This is a full-time role at Family Dollar’s store at 163 Boston Post Rd, West Haven, Connecticut 06516-2026. The listed pay range is $20 to $20.75. Managers at stores selling alcohol and/or tobacco may need to provide background information and qualify for applicable local licenses; failure to comply or qualify may lead to demotion or separation. Employment is at-will, and the job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Managers at stores selling alcohol and/or tobacco may be required to provide background information and qualify for applicable local licenses.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information and meet applicable local licensing requirements when required for stores selling alcohol and/or tobacco.