Assistant Manager II

Family Dollar•Spartanburg, SC

14d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps oversee day-to-day store activities, maintain merchandise and store presentation, carry out company directives and procedures, protect company assets, and support a positive and safe environment for customers and associates. The position also involves maintaining store cleanliness and completing other duties as assigned. The role may require providing detailed background information to obtain a local license to sell alcoholic beverages or tobacco products. Failure to comply with licensing requirements or qualify for a required license may result in demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well-stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and help ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information if required by the local jurisdiction to obtain a license to sell alcoholic beverages or tobacco products.