Assistant Manager II

Family Dollar•Pooler, GA

52d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role includes assisting with daily activities, helping customers, maintaining merchandise and store presentation, performing opening and closing procedures, and processing corporate directives. The Assistant Manager also helps with ordering, damaged merchandise, records, loss prevention, and protecting company assets. They help supervise, train, and develop associates while promoting a safe, respectful, and professional environment. The position includes maintaining store cleanliness, including bathrooms, floors, trash, and other areas. Other duties may be assigned. Managers may be required by local jurisdiction to provide background information to qualify for licenses for stores selling alcohol and/or tobacco; failure to comply or qualify may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and respond to questions or concerns.
Organize and transfer merchandise from delivery trucks through the stockroom to the sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow company policies and safety procedures, and ensure associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information if required by local jurisdiction to obtain an alcohol or tobacco sales license.