Assistant Manager II

Dollar Tree•Kennett Square, PA

7d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps maintain daily store activities, merchandise flow and presentation, store records, loss prevention, and a safe, clean, and respectful environment. The position also assists with supervising, training, and developing Store Associates and performs other duties as assigned.

Requirements

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives, such as merchandise schematics, is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy, team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Must be able to lift up to 55 lbs. from floor to above shoulder height.
Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment is preferred.
High school diploma or equivalent is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and respond to their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain the sales floor, stockroom, and other store areas to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.