Assistant Manager II

Family Dollar•Weleetka, OK

8d•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role assists with day-to-day store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, ordering and processing merchandise, record keeping, loss prevention, and maintaining company standards for store conditions and security. The Assistant Manager helps the Store Manager supervise, train, and develop Store Associates and supports a positive, safe, respectful, and professional environment for customers and employees. The position also includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out the trash. Other duties may be assigned. Managers may be required by the local jurisdiction to provide detailed background information to obtain licenses for stores selling alcohol and/or tobacco. Failure to comply with or qualify for a required license may result in demotion or separation from employment. The job description is not an employment contract; employment is at-will and the description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks through the stockroom to the sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.