Assistant Manager II

Family Dollar•Houston, TX

20d•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role helps maintain a well-stocked, organized, clean, safe, and presentable store; supports merchandise handling and promotional displays; performs opening and closing procedures as needed; and processes corporate directives. It also assists with merchandise ordering, damaged merchandise, record keeping, payroll, scheduling, deposits and receipts, and loss prevention. The Assistant Manager helps supervise, train, and develop Store Associates, protects company assets, and promotes a positive, safe, and respectful environment for customers and employees. Other duties may be assigned. The position is part-time at Family Dollar’s Houston, Texas location. Managers may be required by the local jurisdiction to provide background information to qualify for licenses to sell alcoholic beverages or tobacco products; failure to comply or qualify may lead to demotion or separation. Employment is at-will, and the job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain the sales floor, stockroom, and other store areas to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.