Assistant Manager II

Family Dollar•Lumberton, MS

19d•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, helps maintain merchandise and sales-floor presentation, carries out opening and closing procedures, and processes corporate directives. It also involves assisting with ordering, damaged merchandise, record keeping, loss prevention, and protection of company assets. The Assistant Manager helps supervise, train, and develop Store Associates and supports a positive, safe, and respectful environment for customers and employees. The position includes maintaining store cleanliness, including bathrooms, floors, trash, and other areas. Other duties may be assigned. Managers may be required by the local jurisdiction to provide background information and qualify for specialized licenses for stores selling alcohol or tobacco; failure to comply or qualify may result in demotion or separation. Employment is at-will, and the job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide required background information and qualify for local alcohol or tobacco sales licenses if required by the jurisdiction.