Assistant Manager II

Family Dollar•Shreveport, LA

19d•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports day-to-day activities, helps maintain merchandise and store presentation, follows corporate directives and company procedures, and contributes to a positive, safe, and respectful environment for customers and associates. The position also involves maintaining store cleanliness and performing other duties as assigned. Managers may be required by the local jurisdiction to provide detailed background information to obtain licenses for stores selling alcohol and/or tobacco. Failure to comply with or qualify for a required license may lead to demotion or separation from employment. The job description is not a contract of employment; employment is at-will, and duties may be modified or supplemented as business needs require.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands involving frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do so as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local alcohol or tobacco sales licensing when required by the jurisdiction.