Assistant Manager II

Family Dollar•Providence, RI

12d•$20 - $20

About The Position

Family Dollar is seeking an Assistant Manager II to help with store operations, customer service, and team development. The role supports the Store Manager in supervising, training, and developing Store Associates while helping maintain a positive, safe, respectful, and professional environment for customers and employees. The position assists with day-to-day store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, ordering and damaged merchandise processing, record keeping, loss prevention, and protection of company assets. It also involves maintaining store cleanliness and ensuring the sales floor, stockroom, seasonal areas, bathrooms, and other spaces meet company standards. Other related duties may be assigned. The position is full-time and located at 711 Broad Street, Providence, Rhode Island 02907. The listed pay range is $19.50 to $20.25. Managers at stores selling alcohol and/or tobacco may need to provide background information and qualify for licenses required by local jurisdictions; failure to comply or qualify may lead to demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
May be required to provide detailed background information and qualify for local licenses to sell alcoholic beverages and/or tobacco products at applicable stores.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help move merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives and communications related to store activities, including Pull and Hold/Destroy, Task Compliance, and Key Survey information requests.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.