Assistant Manager II

Family Dollar•Levelland, TX

21d•Onsite

About The Position

The Assistant Manager II helps the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities, helps maintain merchandise and store presentation, performs opening and closing procedures as needed, and processes corporate directives. It also assists with ordering and handling merchandise, record keeping, loss prevention, and protecting company assets. The Assistant Manager helps supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and professional environment for customers and colleagues. The position includes maintaining store cleanliness, including bathrooms, floors, and trash. Other duties may be assigned. The position is full-time and located at 700 College Ave, Levelland, Texas 79336. Managers at stores selling alcohol or tobacco may be required by local jurisdiction to provide background information to obtain required licenses; failure to comply or qualify may lead to demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives (such as merchandise schematics).
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for required alcohol or tobacco licenses when required by the local jurisdiction.