Assistant Manager II

Family Dollar•Detroit, MI

7d•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role assists with day-to-day store activities, helps customers, supports merchandise handling and presentation, and performs opening and closing procedures as needed. It also includes processing corporate directives, assisting with merchandise orders and damaged goods, maintaining records related to payroll, scheduling, deposits, and receipts, and supporting loss prevention. The Assistant Manager helps maintain a well-stocked sales floor and organized stockroom, protects company assets, follows and reinforces company policies and safety guidelines, and assists the Store Manager with supervising, training, and developing associates. The role is also responsible for maintaining store cleanliness, including bathrooms, floors, trash, and other areas. Other duties may be assigned. Managers may be required by local jurisdiction to provide background information for licenses to sell alcohol or tobacco; failure to qualify for or comply with licensing requirements may result in demotion or separation. This is a full-time, at-will position. The job description may be modified to meet evolving business needs and does not constitute a contract of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Comply with applicable local licensing requirements for stores selling alcohol and/or tobacco when required.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for alcohol or tobacco sales licensing when required by the local jurisdiction.