Assistant Manager II

Family Dollar•Ord, NE

20d•Onsite

About The Position

The Assistant Manager II supports store operations, customer service, and team development. The role assists the Store Manager with daily store activities, merchandise handling, store presentation, administrative tasks, loss prevention, and associate supervision. It also helps maintain a positive, safe, respectful, clean, and organized environment for customers and employees. Other related duties may be assigned, and responsibilities may change to meet business needs. Employment is at-will and this job description is not a contract of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information if required by the local jurisdiction for a store license to sell alcohol or tobacco products; failure to comply or qualify may lead to demotion or separation.