Assistant Manager II

Family Dollar•Gordo, AL

6d•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports daily activities, merchandise movement and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and the protection of company assets. It also helps maintain a clean, organized, well-stocked store and a positive, safe, and respectful environment for customers and associates. The position includes supervising, training, and developing Store Associates, enforcing company policies and safety guidelines, and carrying out other assigned duties. Managers may need to provide detailed background information required by local jurisdictions to obtain licenses for stores that sell alcohol and/or tobacco; failure to qualify for or comply with licensing requirements may result in demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for required local alcohol and/or tobacco licenses when applicable.