Assistant Manager II

Dollar Tree•Ypsilanti, MI

7d•Onsite

About The Position

The Assistant Manager II assists with store operations, customer service, and team development. The role supports daily store activities, helps customers, maintains merchandise and store presentation, carries out opening and closing procedures, and processes corporate directives. It also supports ordering, damaged merchandise processing, record keeping, loss prevention, asset protection, and compliance with company policies and safety guidelines. The Assistant Manager II helps the Store Manager supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and professional environment. The position also includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable. Other duties may be assigned.

Requirements

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy, team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment is preferred.
High school diploma or equivalent is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.