Assistant Manager II

Family Dollar•Horn Lake, MS

16d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role includes assisting with daily store activities, maintaining merchandise and store presentation, completing opening and closing procedures, processing corporate directives, supporting ordering and record keeping, and protecting company assets. The Assistant Manager also helps supervise, train, and develop Store Associates and promotes a safe, respectful, and professional environment for customers and employees. The position includes maintaining store cleanliness, including bathrooms, floors, and trash areas. Other duties may be assigned. The job is full-time at the Family Dollar store at 3230 Goodman Road W, Horn Lake, Mississippi 38637. Managers may need to provide background information required by local authorities to obtain alcohol or tobacco sales licenses; failure to qualify may result in demotion or separation.

Requirements

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
Store management experience in a retail, grocery, or drug store environment is preferred.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy, team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Managers may be required to provide detailed background information and qualify for local alcohol and/or tobacco sales licenses.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment.
High school diploma or equivalent.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.