Assistant Manager II

Family Dollar•Crestwood, IL

71d•$19 - $19•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to assist with store operations, customer service, and team development. The role supports day-to-day store activities, helps maintain merchandise and sales-floor presentation, performs opening and closing procedures as needed, and helps the Store Manager supervise, train, and develop Store Associates. The Assistant Manager also helps maintain accurate store records, protect company assets, follow company policies and safety guidelines, and keep the store clean and presentable. The position requires a positive, professional approach to interactions with customers, associates, and leaders, and the ability to contribute to a safe, respectful, high-energy team environment. Managers may be required by the local jurisdiction to provide background information to obtain a license for stores selling alcohol or tobacco; failure to comply with or qualify for such a license may lead to demotion or separation of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
May be required to provide detailed background information to obtain a local license to sell alcoholic beverages or tobacco products, where applicable.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.