Assistant Manager II

Family Dollar•Atlanta, GA

9d•Onsite

About The Position

Family Dollar is seeking an Assistant Manager II to assist with store operations, customer service, and team development. The role supports the Store Manager with daily activities, merchandise handling and presentation, opening and closing procedures, implementation of corporate directives, record keeping, loss prevention, asset protection, and maintaining a clean, safe, organized store. It also helps supervise, train, and develop Store Associates and promotes positive, respectful interactions with customers, associates, and leaders. The position requires physical activity, including lifting up to 55 pounds from floor to above shoulder height and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Store management experience and a high school diploma or equivalent are preferred; the ability to read, interpret, and explain operational directives is required. The job is full-time at 1723 Lakewood Avenue SE, Atlanta, Georgia 30315-5103. Managers at stores selling alcohol or tobacco may be required to provide background information to obtain licenses required by the local jurisdiction.

Requirements

Ability to read, interpret, and explain operational directives is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Provide approachable customer service and address customer questions and concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information if required by the local jurisdiction to obtain an alcohol or tobacco sales license.