Assistant Manager II

Family Dollar•Cincinnati, OH

25d•$17 - $17•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps maintain store standards, ensure a positive and safe environment, and protect company assets. Responsibilities include assisting with merchandise handling and displays, store opening and closing, operational communications, record keeping, loss prevention, associate training, and store cleanliness. Other related duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks through the stockroom to the sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives and communications, including Pull and Hold/Destroy, Task Compliance, and Key Survey information requests.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies and safety guidelines and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local alcohol or tobacco sales licensing when required; failure to comply or qualify may lead to demotion or separation.