Assistant Manager II

Family Dollar•Youngstown, OH

12d•$15 - $15•Onsite

About The Position

The Assistant Manager II helps the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, ordering and damaged merchandise processing, record keeping, loss prevention, and the protection of company assets. It also helps maintain the store and stockroom to company standards, ensures associates follow company policies and safety guidelines, and supports the supervision, training, and development of Store Associates. The position includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out trash. Other related duties may be assigned. Managers may be required to provide background information to obtain local licenses for stores selling alcohol or tobacco; failure to qualify for a required license may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.