Assistant Manager II

Family Dollar•Mansfield, OH

7d•$15 - $15•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role assists with day-to-day store activities, helps customers, supports merchandise movement and seasonal displays, performs opening and closing procedures, and processes corporate directives. It also supports ordering, damaged merchandise processing, store records, loss prevention, and the protection of company assets. The Assistant Manager helps maintain the sales floor and stockroom to company standards, enforce safety and other policies, and supervise, train, and develop Store Associates. The position is responsible for maintaining a positive, safe, respectful, clean, and presentable store environment. Cleaning duties include restocking and cleaning bathrooms, sweeping and mopping floors, and taking out trash. Other duties may be assigned. Managers at stores selling alcohol and/or tobacco may need to provide background information required by the local jurisdiction to obtain a sales license; failure to comply or qualify may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and other policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.