Assistant Manager II

Family Dollar•Lake Wales, FL

55d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role includes assisting with daily store activities, helping customers, managing merchandise flow and seasonal areas, and performing opening and closing procedures as needed. The Assistant Manager processes corporate directives, maintains promotional displays, assists with ordering and damaged merchandise, and supports record keeping, loss prevention, and protection of company assets. The position helps maintain a well-stocked sales floor and organized stockroom, enforces company policies and safety guidelines, and assists with supervising, training, and developing Store Associates. It also involves maintaining a positive, safe, and respectful environment and cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping the store presentable. Managers may need to provide background information required by local authorities for licenses to sell alcohol or tobacco. Other related duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain the store, including a well-stocked sales floor and organized stockroom, according to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and interact professionally and courteously with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.