Assistant Manager II

Family Dollar•Watford City, ND

23d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with day-to-day store operations, customer service, and associate development. The role helps maintain merchandise, displays, store organization, safety, cleanliness, and company standards; carries out opening and closing procedures and corporate directives; and assists with ordering, record keeping, loss prevention, and protection of company assets. The Assistant Manager II also helps supervise, train, and develop Store Associates and contributes to a positive, safe, and respectful store environment. Other related duties may be assigned. Depending on the store’s location and products, the manager may need to provide background information to obtain a local license to sell alcoholic beverages or tobacco products.

Requirements

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy, team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
A manager may be required by the local jurisdiction to provide detailed background information needed to obtain a license to sell alcoholic beverages or tobacco products at certain stores; failure to comply or qualify can lead to demotion or separation of employment.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.