Assistant Manager II

Family Dollar•Birmingham, AL

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps maintain merchandise availability and presentation, carries out opening and closing procedures, processes corporate directives, supports store records and loss prevention, and helps ensure company standards and policies are followed. The Assistant Manager II also helps supervise, train, and develop Store Associates and contributes to a positive, safe, and respectful environment for customers and colleagues. The position includes maintaining store cleanliness throughout the sales floor and other areas, including bathrooms, and performing other related duties as assigned. Specialized background information or licensing may be required in jurisdictions where the store sells alcohol or tobacco; failure to qualify for a required license may lead to demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure Store Associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.