Assistant Manager II

Family Dollar•Franklin, GA

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, recordkeeping, loss prevention, and adherence to company policies and safety guidelines. It also helps maintain a clean, organized, well-stocked store and fosters a positive, safe, and respectful environment for customers and associates. The position requires frequent physical activity, including lifting up to 55 pounds from floor level to above shoulder height, walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. A high school diploma or equivalent is preferred, as is store management experience in a retail, grocery, or drug store environment. The job is full-time. Managers may need to provide background information required by local jurisdictions to obtain licenses for stores that sell alcohol and/or tobacco; failure to comply with or qualify for a license may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help move and organize merchandise from delivery trucks through the stockroom to the sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, recordkeeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and interact professionally and kindly with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for alcohol or tobacco sales licensing when required by the local jurisdiction.