Assistant Manager II

Dollar Tree•Natchitoches, LA

1d•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, helps customers, maintains merchandise and store presentation, performs opening and closing procedures as needed, and processes corporate directives. It also assists with merchandise ordering, damaged merchandise, record keeping, payroll, scheduling, cash deposits and receipts, and loss prevention. The Assistant Manager II helps supervise, train, and develop Store Associates; protects company assets; and ensures compliance with policies, procedures, and safety guidelines. The role is responsible for maintaining a clean, organized, and well-stocked store, including cleaning and restocking bathrooms, sweeping and mopping floors, and removing trash. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll and scheduling), cash register deposits and receipts, and loss prevention.
Maintain the sales floor and stockroom according to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure Store Associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Foster a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.