Assistant Manager II

Family Dollar•Trenton, MI

12d•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports daily activities, helps maintain merchandise presentation and store standards, follows corporate directives and company policies, and contributes to a positive, safe, and respectful environment for customers and associates. The position also includes store cleaning and other related duties as assigned. Managers may be required by local jurisdictions to provide background information to obtain licenses for stores selling alcohol or tobacco; failure to comply with or qualify for a required license may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Ability to lift up to 55 pounds from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
May be required to provide detailed background information to obtain local licenses for stores selling alcohol and/or tobacco; must comply with and qualify for any required license.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow company policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.