Assistant Manager II

Family Dollar•Runge, TX

12d•Onsite

About The Position

The Assistant Manager II assists the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and maintaining store standards. The position also helps supervise, train, and develop Store Associates, while promoting a positive, safe, respectful, and customer-focused environment. Responsibilities include maintaining store cleanliness, including bathrooms, floors, and trash, and performing other duties as assigned. Managers may be required by the local jurisdiction to provide background information to obtain licenses for stores selling alcohol and/or tobacco; failure to comply or qualify may lead to demotion or separation of employment. Employment is at-will, and this job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Must be able to lift up to 55 lbs. from floor to above shoulder height.
Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow safety guidelines and policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.