Assistant Manager II

Family Dollar•Philadelphia, PA

7d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and team development. The role helps maintain store standards, merchandise presentation, safety, cleanliness, and company policies and procedures. Duties may be amended as business needs evolve, and other related duties may be assigned by a supervisor. Managers at stores selling alcohol and/or tobacco may be required by the local jurisdiction to provide background information needed to obtain a sales license. Failure to comply with or qualify for a required license may lead to demotion or separation of employment. Employment is at-will and this job description is not a contract of employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping—including payroll, scheduling, cash register deposits, and receipts—and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Help ensure a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
If required by local jurisdiction for a store selling alcohol and/or tobacco, provide background information needed to obtain the applicable sales license.