Assistant Manager II

Family Dollar•Town of Plattsburgh, NY

11d•$20 - $20

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and associate development. The role helps maintain merchandise, sales-floor and stockroom standards, store security, operational compliance, and a positive, safe, and respectful environment. Duties may change as business needs evolve, and other related duties may be assigned by a supervisor. The position is full-time and located in Plattsburgh, New York. The listed pay range is $19.50 to $20.25. Managers at stores selling alcohol and/or tobacco may need to provide background information and qualify for licenses required by the local jurisdiction; failure to do so may result in demotion or separation from employment. Employment is at-will, and this job description is not an employment contract.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged-merchandise processing, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.