Assistant Manager II

Family Dollar•Kansas City, MO

7d•Onsite

About The Position

The Assistant Manager II supports the Store Manager with store operations, customer service, and the supervision, training, and development of Store Associates. The role helps maintain store standards, merchandise presentation, inventory flow, records, and a positive, safe, and respectful environment for customers and employees. The position also includes maintaining store cleanliness and performing other related duties as assigned. Managers may be required by the local jurisdiction to provide detailed background information to obtain licenses for stores that sell alcohol and/or tobacco. Failure to comply with or qualify for a required license may lead to demotion or separation of employment. Employment is at will, and this job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
May be required to provide detailed background information to obtain a local license to sell alcoholic beverages or tobacco products.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Provide approachable customer service and address customers’ questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, maintaining records (including payroll, scheduling, deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom in accordance with company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.