Assistant Manager II

Family Dollar•Richmond, VA

23d•$18 - $19

About The Position

The Assistant Manager II supports store operations, customer service, and team development. Working with the Store Manager, this role helps maintain an organized, well-stocked, safe, and customer-friendly store; supports merchandise handling and promotional displays; performs opening and closing procedures; and helps supervise, train, and develop Store Associates. The position also includes record keeping, loss prevention, asset security, and maintaining store cleanliness. Other duties may be assigned. The role is full-time at Family Dollar’s Richmond, Virginia location. The listed pay range is $18.00 to $18.75.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Strong customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Managers at stores selling alcohol and/or tobacco may be required to provide detailed background information to obtain a local license; failure to comply or qualify may lead to demotion or separation from employment.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-activity communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping—including payroll, scheduling, and cash register deposits and receipts—and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.