Assistant Manager II

Family Dollar•Dallas, TX

24d•Onsite

About The Position

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development. The role assists the Store Manager with day-to-day activities, merchandise and stockroom organization, store presentation, operational compliance, record keeping, loss prevention, and associate supervision. It also includes maintaining store cleanliness and providing customers and colleagues with a positive, safe, and respectful environment. Other related duties may be assigned, and the job description may be modified to meet business needs. Employment is at-will and is not a contract. Managers at stores selling alcohol and/or tobacco may be required to provide background information and qualify for licenses required by the local jurisdiction; failure to comply or qualify may result in demotion or separation.

Requirements

High school diploma or equivalent is preferred.
Ability to read, interpret, and explain operational directives, such as merchandise schematics, is required.
Store management experience in a retail, grocery, or drug store environment is preferred.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy, team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
May need to provide detailed background information and qualify for a local license to sell alcoholic beverages or tobacco products, depending on the store and jurisdiction.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain the store, including a well-stocked sales floor and organized stockroom, to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide background information and qualify for applicable local alcohol or tobacco sales licenses if required.