Assistant Manager I

Family Dollar•Charlotte, NC

14h•Onsite

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and associate development. The role helps maintain merchandise, sales-floor displays, stockroom organization, store cleanliness, and compliance with company directives, policies, and safety procedures. It also assists with administrative tasks and protects company assets. Managers may need to provide background information required by local authorities for a store license to sell alcohol or tobacco; failure to comply or qualify may lead to demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Strong customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow company policies and safety guidelines and ensure associates follow them as well.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information required by local jurisdictions for alcohol or tobacco sales licensing, if required.