Assistant Manager, Global Creative Operations, Colour, MAC

ELC Beauty LLC • New York, NY

2d • $73,350 - $112,500

About The Position

The Assistant Manager supports MAC’s Global Creative Operations team across new product launches and CCK/Holiday initiatives. Working with the Executive Director, Global Creative Operations, this role helps oversee workflows and communication between Creative and contributing departments, including regional partners and global cross-functional teams. The work spans briefing, creative development, production, and asset delivery for the Colour operations team, including Lip, Eye, and CCK/Holiday programs.

The role manages the packaging workstream, oversees program timelines and status reporting, and coordinates cross-functional briefing and production activities. It partners with Creative, Marketing, Packaging, Product Development, Project Management, GBSC, Art Production, and regional teams to keep projects aligned with priorities, objectives, and milestones. The Assistant Manager also supports shoot preparation, post-production, asset delivery, creative reviews, taskforces, and program toolkits, escalating timing risks and recommending solutions when deadlines or deliverables are at risk.

Requirements

• At least 3 years of work-related experience.
• Ability to work assertively and comfortably with people across varied disciplines.
• Superior organizational and project management skills.
• Ability to work in a fast-paced environment and deliver high-quality creative work within extremely limited timelines.
• Ability to manage, direct, and inspire other team members.
• Self-motivated and resourceful, with a positive, can-do attitude.
• Excellent communication skills.

Nice To Haves

• Agency experience.

Responsibilities

• Manage the packaging workstream and serve as the creative point of contact for Product Development, Project Management, Packaging, and GBSC teams.
• Partner with the Creative Packaging team to manage workload and timelines, including weekly status and Drew meetings.
• Attend bi-weekly PPD meetings and update agendas for bi-weekly Senior PPD meetings.
• Coordinate cross-functional requests for samples and products for shoots.
• Maintain and update the Creative status report.
• Create, update, and maintain roadmaps for seasonal programs, track milestones, communicate timing risks, and escalate issues.
• Understand the brand marketing calendar, identify when briefs are due, drive timelines with Marketing, and review briefs for clear strategy and required content before briefing Creative teams.
• Support concept development and 360 ideation for secondary new product launch programs with Operations, Creative, and cross-functional teams, with Executive Director support as needed.
• Partner with Creative teams to clarify project priorities, marketing objectives, and timing implications.
• Coordinate creative requests from cross-functional teams and maintain communication from briefing through asset delivery.
• Manage pre-production and shoot preparation with Art Production, including building shot lists and ensuring regional and cross-functional input is incorporated.
• Support the Executive Director and Manager with post-production milestones and communicate timelines and asset deliveries to Creative and cross-functional teams.
• Partner with Marketing and relevant cross-functional teams to drive briefing and next steps.
• Work with Production to develop or recalibrate timelines, communicating updates to cross-functional teams and regional partners.
• Recommend solution-oriented next steps when assets are delayed or deadlines may be missed.
• Manage Creative and cross-functional teams on asset deliveries.
• Create and drive agendas for creative reviews and taskforces; present program updates, timing, and key milestones; solicit feedback at appropriate stages; and communicate risks and recommended solutions.
• Attend weekly Marketing/Ops status meetings, cross-functional and regional meetings, weekly hotlist and digital status meetings, and Regional Operational meetings; provide updates, maintain coordination, and own a regional meeting agenda and recap.
• Collaborate with Marketing and cross-functional teams on program toolkits and manage creative content required for toolkit releases.

Benefits

• Eligible employees may receive medical, dental, and vision insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education-related programs.
• Paid holidays and vacation time.
• Participation in a competitive bonus program, with potential for overachievement based on performance and company results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed