Assistant Manager: Clubs - Salary
About The Position
This role involves administering aspects of new, existing, and resigning Vail Mountain Club memberships, managing membership communication, and working closely with the sales team and front desk management. The position requires maintaining member records and assisting with member services to uphold an elite club environment for the clubhouse operation. Timely and accurate interdepartmental communication is essential to enhance the member experience. Additional responsibilities include interfacing with Club Operational management duties as assigned and providing support for member activities and events.
Requirements
- Office Administration, Event and Activities Programming, Group Sales and Services
- Supervisory Experience
- Word, Excel, Publisher, Jonas, Emma, Peoplesoft, Guest Connect, Coupa, Direct Connect
- English proficiency
- Enthusiastic, outgoing and highly organized person capable of handling a large volume of detailed and multi-dimensional tasks, knowledge of Vail Valley, outdoor activities, and a self-starter
- At least 18 years of age
Nice To Haves
- College Degree
- Previous Private Club Experience
- Knowledgeable in all membership types, dues, qualifications, amenities, membership options/payment plans.
- Strong management skills and able to lead and flex in busy environment.
- Must have knowledge of the Vail Valley, Vail Mountain, and surrounding areas.
- Must have strong interpersonal skills and enjoy working with people in the club and in an organized activity setting.
Responsibilities
- Assist in the development of administrative procedures enabling Vail Mountain Club to function more efficiently, knowledgeably and accurately.
- Build relationships and interact with members to provide a great Club experience and wonderful Social atmosphere.
- Extensive knowledge of the Vail Mountain Club Membership Plan and Rules and Regulations is required both for sharing this knowledge with others and for enforcing the Rules and Regulations.
- Vail Mountain Club website design and editing. Promote activities and events through verbal communication and written communication.
- Assist the Club Director with duties as needed or requested.
- Cover all opening/closing/ MOD (manager on duty) as assigned.
- Create and receive POs
- Daily club cleaning and closing procedures.
- Work closely with management team. Responsible to understand all manager responsibilities and sometimes required to work in all departments of the Club as assigned.
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Highest compensation rates in the industry
- Free ski and snowboard lessons
- 40% retail discounts
- Epic Service - our leading training and development experience
- Wellness benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
