Assistant Manager, Channel Operations

BCAA • Burnaby, BC

3d • CA$78,500 - CA$87,500 • Hybrid

About The Position

This role is based out of our Burnaby Head Office and requires in-office attendance three days per week to support collaboration and team connection. As an Assistant Manager, Channel Operations, you will play an essential role in supporting the growth and performance of one of BCAA’s dynamic business lines. Highly organized, you’ll build processes and see through activities related to sales and operations of the channels. You’re a problem solver. You love a challenge and are always eager to hop in to find solutions. You have the initiative and drive to see the big picture to help shape BCAA’s business and sales growth. You’re highly organized with excellent problem solving and decision-making skills. You’re a strong people leader. You enjoy coaching and mentoring team members and helping people succeed in their careers. You create a workplace that inspires and motivates your team to do their best work. Exceptional creative thinking and writing skills with a natural ability to establish effective working relationships. Proven verbal and written communication skills and the ability to communicate complex concepts in a simple manner.

Requirements

• Post-secondary diploma in business, communications, project management or marketing.
• Minimum four years’ in operations and sales (or equivalent combination of education and experience).
• Comfortable using technology, including intermediate knowledge of MS Office suite.

Nice To Haves

• Experience enhancing sales related programs

Responsibilities

• Develop and support projects for sales and service channels such as process changes, enhancements, communication or organizational initiatives.
• Maintain communication to support sales and marketing campaigns, product launches, HR practices, process changes or operational and audit requirements.
• Train and support sales leaders on sales processes, systems or incentive programs.
• Gathers feedback and data to streamline systems and processes to enhance the customer experience and increase productivity.

Benefits

• Career and personal development
• Incentives that recognize team and individual sales and performance
• Flexible benefits to support your health and lifestyle
• Wellness dollars
• Competitive rewards package including salary performance bonus programs, pension plan
• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection
• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree