Assistant Manager - Catering & Banquet Operations

Wynn ResortsLas Vegas, NV
Onsite

About The Position

This role is responsible for managing various aspects of catering and banquet operations, including order management, employee onboarding, scheduling, payroll, and vendor communication. The Assistant Manager will ensure the smooth execution of events by maintaining accurate records, coordinating with internal teams, and managing purchasing processes.

Requirements

  • Minimum of two (2) years of administrative or operations experience in a large complex organization.
  • Clear and concise communication skills in the English language.
  • Ability to work independently and with all levels of leadership in a fast-paced environment.
  • Detail-oriented with excellent prioritization, time management, organizational, and follow-up skills.

Nice To Haves

  • Hospitality experience is strongly preferred but not required.

Responsibilities

  • Excel Order Guide Maintenance: Edit items/menu changes and formula maintenance, add new menu items, adjust ratios accordingly based on events.
  • Maintain and update BirchStreet specs and part numbers.
  • Manage hiring and onboarding of new employees, including completing internal paperwork, setting up employee files, and managing availability on the schedule.
  • Schedule interviews with the employment center and assign chefs for interviews with support from the Executive Chef.
  • Schedule and manage all Stagiers and related paperwork, including setting up stages, communicating with chefs and the employment center, and completing stage paperwork.
  • Communicate overtime to supporting departments (Buffet, Main Kitchen, restaurant chefs).
  • Communicate with other members of the catering team (Chefs, Chef de Parties, Coordinators, Catering Managers).
  • Manage Kronos approvals, time sheets, and all payroll approvals, including missed hours and holiday pay reporting.
  • Email weekly schedules to staff in a timely manner and post them in designated locations.
  • Maintain Health Cards for kitchen staff.
  • Catering Event Order Data Entry using the Excel Master Order guide for various event types.
  • Weekly review of menus and order guides with Management before inputting Birch Street orders.
  • Forecast orders using the Missing CEO Report.
  • Input orders for all sub-departments within the CSE Department into Birch Street/Purchasing.
  • Purchase Boxed Lunches, Kosher/Halal Meals, and Direct Sushi Orders, following up with vendors as needed.
  • Review any Pop-ups and revisions, communicate with Chefs, and place additional orders if necessary.
  • Communicate effectively with the Purchasing Department regarding part numbers, adding items, missing items, and pricing.
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