Assistant Maintenance Supervisor

Avenue5 Residential•Phoenix, AZ

18d

About The Position

The Assistant Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The role performs and coordinates repairs, preventive maintenance, property inspections, work-order completion, emergency response, and apartment inspections and unit turns. It also supports and mentors the maintenance team, promotes resident satisfaction and safety, and completes special projects as assigned. This is a temporary position paying $26 per hour, with a Monday–Friday schedule from 7:00 a.m. to 4:00 p.m. The role requires at least a high school diploma or equivalent, a minimum of two years of property-management or directly related experience, general maintenance and carpentry skills, and a valid driver’s license, clean driving record, and current auto insurance. The employee must complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Requirements

High school diploma or equivalent.
At least two years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, including the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Professional appearance and compliance with the prescribed uniform policy.
Compliance with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Perform maintenance repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Perform general carpentry, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
Perform preventive maintenance, including work involving siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Maintain the work-order system and verify orders are completed promptly, meet company standards, and satisfy residents.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance or replacement needs.
Assist with property emergencies, including snow and other inclement weather, fires, and floods.
Promptly communicate maintenance issues to the Maintenance Supervisor and Property Manager.
Promote and follow safety and risk-management requirements under applicable laws, regulations, and company rules.
Help monitor response times for emergency on-call and after-hours maintenance assignments and address issues as needed.
Participate in the on-call rotation as necessary.
Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
Mentor the maintenance team and promote a professional demeanor and appearance across the team.
Adhere to all components of the company risk management program.
Complete special projects assigned by the Maintenance Supervisor and/or Property Manager.