Assistant Maintenance Supervisor

Avenue5 Residential, LLC•Phoenix, AZ

20d

About The Position

The Assistant Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The role performs a broad range of repairs and preventive maintenance, maintains work-order standards, inspects property areas, assists with emergencies, supports residents and the maintenance team, and helps ensure quality apartment turns. This is a temporary position scheduled Monday through Friday, 7:00 a.m. to 4:00 p.m., at $26 per hour.

Requirements

High school diploma or equivalent.
At least two years of experience in property management or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer-service and interpersonal skills, including the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Professional appearance and compliance with the prescribed uniform policy.
Compliance with all safety requirements.
Complete and pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Perform maintenance repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
Perform carpentry repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
Perform preventive maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property elements.
Maintain the work-order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
Inspect grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance or replacement needs.
Assist with property emergencies, including snow and other inclement weather, fires, and floods.
Communicate maintenance issues promptly to the maintenance supervisor and property manager.
Observe and promote safety and risk-management requirements under applicable laws and company rules.
Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation when necessary.
Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out inspections and ensure timely, quality apartment turns.
Mentor the maintenance team.
Maintain a professional demeanor and appearance and promote the same standards across the team.
Adhere to all components of the company risk management program.
Complete special projects assigned by the maintenance supervisor or property manager.