Assistant Maintenance Supervisor

Avenue5 Residential • Vista, CA

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About The Position

The Assistant Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. The role performs and coordinates repairs and preventative maintenance, helps maintain property safety and cleanliness, and supports resident satisfaction and the maintenance team. The schedule is Tuesday through Saturday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school diploma or equivalent.
• At least two years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, including the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Perform maintenance repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform general carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
• Perform proactive preventative maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property features.
• Maintain the work order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily to maintain safety and cleanliness and identify needed maintenance, repairs, or replacements.
• Assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Promptly communicate property maintenance issues to the maintenance supervisor and property manager.
• Observe and promote safety and risk management in accordance with applicable rules and regulations and company policies.
• Help monitor response times for emergency on-call and after-hours assignments, address issues as needed, and participate in the on-call rotation when necessary.
• Promote customer satisfaction through cleanliness and curb appeal and courteous, professional interactions with current and potential residents.
• Foster positive, collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote a professional demeanor and appearance across the team.
• Adhere to all components of the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED