Assistant Maintenance Manager - The Ayer

Holland Partner Group•Seattle, WA

17d•Onsite

About The Position

Holland is seeking a collaborative, detail-oriented maintenance professional to join the property maintenance team at The Ayer in Seattle, Washington. The Assistant Maintenance Manager helps maintain the property's physical condition in accordance with company operating and safety standards and ensures service requests and repairs are completed correctly and promptly. The position is primarily hands-on, with approximately 90–95% of time spent performing repairs and maintenance. Remaining time is spent supervising employees and outside contractors and performing management duties assigned by the Maintenance Manager. Depending on property size and activity, the Assistant Maintenance Manager may be solely responsible for the listed maintenance functions. The role requires scheduled and as-needed on-call service and may require working any day of the week throughout the year. The Assistant Maintenance Manager prioritizes and schedules service requests, supports maintenance staff and contractors, helps maintain supplies and tools, and assists with preventative maintenance, safety, personnel management, budgeting, and reforecasting. The role also requires positive working relationships, confidentiality, strong customer service, and cooperation with colleagues. Employees must wear appropriate maintenance uniform apparel and use equipment and safety gear responsibly.

Requirements

High school diploma or equivalent.
Two to three years of previous experience in property management maintenance, other building maintenance, or a related trade.
Older properties (five or more years) may require previous renovation experience.
Knowledge or skills in major appliances, basic-to-intermediate HVAC, basic-to-intermediate plumbing, electrical work where no license is required, sheetrock, general carpentry, gutters, painting, and roofing coordination; all roofing work must be completed by licensed, insured contractors.
Pool care and pest control skills if required by the property.
Strong customer service orientation and ability to deal well with people.
Ability to work any of the seven days of the week, year-round, and to work scheduled hours plus other hours necessary to complete the job.
Ability to serve on call as scheduled or necessary.
Ability to transport or move up to 50 pounds variable distances; use ladders; access and work in confined spaces or at heights exceeding eight to nine feet; and perform general maintenance repairs without endangering oneself, residents, or coworkers.
Ability to drive a property-provided vehicle safely if required.
Ability to use general maintenance equipment safely and wear appropriate safety equipment, apparel, and maintenance uniform.
Ability to handle chemicals frequently.
Pest Control license if pest control is performed in-house; other licenses and certifications as required by state law.
Hearing and visual ability to observe and detect signs of emergency situations.
Fluency in English, verbally and non-verbally.

Responsibilities

Maintain the physical condition of the property according to company operating and safety standards.
Ensure service requests and repairs are completed correctly and in a timely manner.
Perform hands-on maintenance and repair work, and supervise other employees and outside contractors as assigned.
Prioritize, organize, and schedule service requests and general maintenance tasks, with assistance from Maintenance Technicians.
Assist the Maintenance Manager with scheduling and supervising maintenance staff and outside contractors.
Help maintain an appropriate inventory of supplies and tools; purchase supplies using the standard purchase order system and proper bidding procedures.
Assist with a preventative maintenance program intended to minimize emergency repairs and service requests.
Follow company safety programs, policies, and procedures; maintain the hazard communications program and promote safe work practices among on-site staff.
Participate in required company training classes.
Assist with departmental personnel management, budgeting, and reforecasting as required.
Maintain positive relationships with administrative and maintenance staff to support customer service, teamwork, and accountability.
Maintain confidentiality of residents’ personal information and confidential company information.
Cooperate with colleagues at every level when in the best interest of the property or company.
Perform other duties as directed by the Property Manager and support the overall team effort.

Benefits

Medical, dental, and vision coverage, with enrollment eligibility beginning the first day of the month following hire.
Health Savings Account (HSA) and Flexible Spending Account (FSA).
Long-term disability income replacement.
401(k) retirement savings plan with employer match.
Supplemental accident, hospital indemnity, critical illness, short-term disability, and commuter FSA benefits.
Employee Assistance Program (EAP).
Tuition reimbursement.
Paid Time Off (PTO) and state-mandated paid sick leave.
Paid holidays.
Volunteer Time Off (VTO).
Sabbatical after every five years of service.
Profit share programs.
Potential bonus.
Housing discounts may be available, subject to property, ownership approval, and unit availability.