Seasonal Holiday Retail Assistant Manager- The Fashion Mall at Keystone

Cherry Hill Programs Seasonal Jobs • Indianapolis, IN

22h • Onsite

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Retail Assistant Manager to work alongside the Local Manager and help lead a seasonal team at The Fashion Mall at Keystone. The role supports daily photo operations, team development, sales, and guest service to help families enjoy a memorable Santa visit and photo experience. Photography experience is not required. The position is seasonal and requires at least 20 hours per week or as needed, with flexible availability for evenings, weekends, holidays, and peak retail periods.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfortable in a cash-handling and sales-transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to your paycheck.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of access to Pixie Post.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed