Assistant Human Resources Director

The Salvation Army Eastern Territory • Philadelphia, PA

4d • Onsite

About The Position

The Assistant Human Resources Director (AHRD) provides operational leadership and strategic support within The Salvation Army’s Divisional Human Resources Department for the Eastern Pennsylvania and Delaware Division. Reporting directly to the Divisional HR Director, the AHRD supervises Benefits and Leave Administration, leads HR Information Systems (UKG Pro/Ready), and helps ensure departmental processes are efficient, confidential, and compliant with applicable laws and Salvation Army policy. The AHRD advises management on policy, compliance, risk mitigation, and employee relations, and assumes operational leadership of the department when the Divisional HR Director is absent.

The role serves as the Divisional HRIS Super User for UKG Pro and Ready, providing system administration, upgrade coordination, troubleshooting, reporting, training, documentation, auditing, and process improvement. The AHRD also supports compliance and risk management, recruitment, employee relations, job classification, compensation and performance processes, organizational restructuring, and maintenance of HR forms and onboarding resources. The position is based at the Divisional Headquarters, Human Resources, 701 N. Broad Street, and is full-time with a schedule of 40 or more hours per week; some evenings and weekends may be required. Availability is immediate. Salary is $80,000 annually, depending on education and experience; grade 14 exempt.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• At least 5 years of progressive HR experience.
• Strong knowledge of HR principles, practices, and procedures.
• Hands-on experience with HRIS platforms; UKG Pro/Ready is required.
• High proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Ability to multitask and thrive in a fast-paced environment with frequently shifting priorities.
• Strong analytical and research skills, including ability to evaluate data and develop conclusions, recommendations, and actionable plans.
• Ability to build trust, maintain confidentiality, and exercise sound judgment and discretion.
• Excellent interpersonal and communication skills and a record of building positive working relationships.
• Creative, strategic, and logical problem-solving ability.
• Valid driver’s license and clean driving record; ability to obtain insurance clearances as determined by The Salvation Army’s insurance company and access to reliable transportation when a Salvation Army fleet vehicle is unavailable.
• Professional demeanor that reflects credit upon The Salvation Army and its Divisional HR function and inspires the same in others.
• As a mandated reporter, proof of completed child-abuse recognition and reporting training meeting PA Act 153 of 2014 standards, with recurrent training every five years thereafter.
• Meet child protection clearance requirements under PA Act 153, including PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check.
• Understanding of and support for The Salvation Army’s mission.

Nice To Haves

• Experience supervising or managing Benefits and Leave Administration is highly preferred.
• Experience with Dayforce or timekeeping systems is a plus.

Responsibilities

• Provide leadership, oversight, and daily direction for Benefits Administration and Leave of Absence Administration staff and operations.
• Provide direction and support for HR information systems, ensuring confidential and compliant data management and supporting HR team collaboration with field officers, program leaders, and employees.
• Serve as the primary operational lead and acting department head when the Divisional HR Director is absent.
• Serve as Divisional HRIS Super User for UKG Pro and Ready, and cross-train a designated secondary super user.
• Prepare testing plans, coordinate system upgrades, and serve as primary liaison with software vendors and contractors to troubleshoot and resolve issues.
• Provide system consulting, troubleshooting, power query/SQL report writing, and training for staff and managers; maintain system documentation.
• Solicit user feedback and identify process improvements and process re-engineering opportunities.
• Conduct regular data audits, maintain data privacy and security, and assist field locations with timekeeping and PTO system inquiries.
• Conduct periodic HR data audits and alert the Divisional HR Director to potential compliance risks, including FMLA, EEO, Equal Pay, and Affirmative Action matters.
• Partner with the Divisional HR Director to advise managers on policy matters and recommend policy enhancements to leadership.
• Ensure required non-discrimination notices and legal postings are disseminated across divisional publications, websites, and bulletin boards.
• Work across HR functional areas to reduce potential organizational liability.
• Partner with department heads to support talent acquisition and facilitate recruitment and selection according to divisional protocols as needed.
• Assist management with complex employee situations, including workplace investigations, progressive discipline, layoffs, and terminations.
• Review and evaluate job descriptions with department heads and Corps Officers for appropriate classification, legal and FLSA compliance, required BFOQ qualifications, and bias reduction.
• Serve as an operational bridge between management and employees across DHQ and ministry units regarding HR processes, and liaise with THQ HR as needed.
• Assist the Divisional HR Director with the CFC-approved annual compensation and performance management cycle, including merit increase distribution and performance appraisal tracking.
• Assist the Divisional HR Director with location requests for staffing restructures.
• Keep HR forms, onboarding and orientation materials, and recruiting resources current, functional, and distributed in advance to field personnel.
• Perform other duties assigned by the Divisional HR Director or supervising Salvation Army Officer, including tasks reasonably expected within the scope of the position.

Benefits

• Paid holidays, up to 3 personal days, vacation time, and sick time.
• Employer-funded pension plan, with company contributions beginning after 1 year of employment.
• Comprehensive health care coverage with low-cost employee premiums, co-pays, and deductibles.
• Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life.
• Flexible Spending Accounts.
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program.
• A job with a good purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager