Assistant Housing Manager

Cambridge Housing Authority•Cambridge, MA

7d•$0 - $41•Hybrid

About The Position

The Cambridge Housing Authority ("CHA"), a leader in developing and maintaining affordable housing communities, is seeking a qualified and highly motivated candidate. By focusing on policy innovation and family economic opportunities, the CHA is committed to developing and managing safe, high quality, affordable housing for low-income individuals and families. CHA provides long-term rental housing and rental assistance to more than 5,500+ individuals and families through its Public Housing and Housing Choice Voucher (HCV) Programs. CHA offers competitive compensation commensurate with experience. Our generous benefits package includes health and dental insurance, paid time off, paid holidays, life and disability insurance options, tuition reimbursement, commuter benefits, retirement pension and deferred compensation 457b plans, and more! At the completion of an introductory period, CHA employees enjoy flexible work schedules including a hybrid work environment consisting of a combination of on-site and work from home days with supervisor approval.

Requirements

Bachelor’s Degree in business administration, public administration or a related field
A minimum of three years of housing program experience
Valid Massachusetts driver’s license
Must be insurable under CHA policies
Strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook)
Ability to learn other computer software programs may be required by assigned tasks
Knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHA
Knowledge of HUD regulations pertaining to low-rent housing, as well as general landlord/tenant and fair housing laws
Knowledge of the principles, practices, methods and techniques of housing management
Knowledge of the problems encountered in the placement and maintenance of low income individuals and families in public housing
General knowledge of inspection methods and techniques as applicable to the conduct of inspections of residential properties to ensure their adequacy
Basic knowledge of principles and practices of procurement, budgeting and basic bookkeeping
Ability to read and interpret a variety of documents including budgets, leases, invoices, laws and regulations, instruction and procedure manuals
Ability to present ideas effectively, both orally and in writing
Strong language and communication skills
Ability to establish and maintain effective working relationships with employees, officials, suppliers and the general public

Nice To Haves

An equivalent combination of education and experience may be considered.

Responsibilities

Interviews prospective tenants to determine their housing needs and preferences; shows available units to prospective tenants for their inspection
Completes necessary rental forms when units have been accepted for occupancy; explains pertinent rules and regulations to tenants and answers their questions regarding rental of CHA properties
Assists the Housing Manager in the preparation of budget estimates, maintains financial inventory and other pertinent records, and assists in the annual re-determination process
Analyzes rent delinquency, unit turnover rates and other related subjects
Assists in the collection of delinquent rent and gathers preliminary data for use by the Housing Manager in the preparation of required reports
Prepares necessary reports under the direction of the Housing Manager
Visits tenants to resolve complaints and problems
Inspects units, the physical plant and buildings and grounds to determine maintenance needs; prepares and processes necessary work orders and follows up to ensure that work is completed satisfactorily and expeditiously
Performs other related duties as assigned