Housing Manager

Home Group • London, CA

2d • £34,000 - £36,000 • Hybrid

About The Position

You’ll shape safe, welcoming neighbourhoods where people feel proud to live. This is a role where your decisions matter, your relationships count, and your days are never the same. If you enjoy being out in communities, solving problems early, and working with people who genuinely care, this is a move that gives you purpose, trust, and the space to do your best work.

Requirements

• Experience in housing management or a similar customer focused role.
• Confidence managing anti-social behaviour and complex customer situations.
• Knowledge of housing law, safeguarding, and sustaining tenancies.
• Strong organisation skills and take ownership from start to finish.
• A full driving licence and access to a vehicle.
• An Enhanced DBS check.

Responsibilities

• Build trusted relationships with customers across your patch and local communities.
• Take ownership of housing issues from first contact through to resolution.
• Manage anti-social behaviour cases early to keep neighbourhoods safe and welcoming.
• Carry out estate inspections and work with contractors to keep homes compliant.
• Work with partners to support customers and protect income for reinvestment.

Benefits

• 34 days leave, pro-rated (including bank holidays and a “me day”), rising to 39.
• Paid time off for volunteering
• Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary)
• Health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Supermarket discounts
• Travel expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed