Assistant Housekeeping Manager

Schulte Hospitality GroupAnn Arbor, MI
Onsite

About The Position

Collegiate Hotel Group® is seeking an Assistant Housekeeping Manager to join the Graduate by Hilton Ann Arbor and its brilliant team of hospitality enthusiasts.

Requirements

  • High School Diploma/GED.
  • Minimum of 2 years in housekeeping leadership experience.
  • Basic math skills.
  • HMS and/or experience using a property management system (PMS).
  • Microsoft Office experience.
  • Ability to communicate effectively verbally and in writing.
  • Strong leadership skills.
  • Ability to exceed expectations of guests and team members.
  • Excellent time management skills.

Nice To Haves

  • Post high school education preferred.

Responsibilities

  • Schedules room and cleaning assignments to ensure proper coverage.
  • Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning.
  • Verifies and updates status of discrepant rooms throughout the shift.
  • Randomly selects assigned rooms to ensure cleanliness and inspects them to verify brand standards are being met.
  • Coach, counsel, and provide corrective action to housekeeping associates on performance not meeting expectations and discrepancies found in rooms.
  • Notifies GM and/or Chief Engineer of maintenance repairs necessary in rooms or on property.
  • Interviews, hires, develops, and disciplines direct employees.
  • Perform property walk and report identified deficiencies.
  • Participates in scheduling employees to business demands and tracking employee time and attendance.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Manages Housekeeping inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work.
  • Other duties as assigned.

Benefits

  • Work today, get paid today, with Daily Pay!
  • Free telemedicine and virtual mental health care access for all team members starting day one!
  • Multiple health insurance and life insurance options
  • 401k plan + company match
  • Paid time off for eligible team members
  • Holiday pay/ paid holidays
  • Pet insurance
  • Employee Assistance Program
  • Discounted hotel rooms
  • Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
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