Assistant Housekeeping Manager

Marcus CorporationBloomington, MN
Onsite

About The Position

The Hilton Minneapolis/Bloomington is seeking a dedicated Assistant Housekeeping Manager to join their dynamic team. This role supports and leads the housekeeping team to maintain the highest cleanliness standards, ensure guest satisfaction, and create a welcoming and comfortable environment. The Hilton Minneapolis/Bloomington is a premier destination known for its contemporary style and exceptional service, located conveniently near the Mall of America and the city center. Guests enjoy top-tier amenities, including well-appointed guestrooms and acclaimed dining options.

Requirements

  • High school diploma or equivalent
  • Previous housekeeping supervisory experience for at least 2 years.
  • Ability to prioritize and organize workload to ensure deadlines are met
  • Ability to exercise judgment and implement control over the performance of others.
  • Ability to provide clear direction, instruction, and guidance to subordinates.
  • Ability to communicate effectively to associates
  • Understands reports and related correspondence and accurately performs all essential job functions.

Nice To Haves

  • college education in related field preferred
  • Bi-Lingual a plus

Responsibilities

  • Ensures that all written standards of cleanliness and maintenance are consistently met, by inspections and follow-up.
  • Assists with the supervision and on-going training of all Housekeeping Associates.
  • Ensures that all designated guestrooms receive service.
  • Assists with Lost and Found, including packing and mailing of packages.
  • Assists with documenting time and attendance for all Housekeeping associates.
  • Ensures furniture, facilities, and equipment are maintained and in good repair.
  • Promotes excellent guest/employee rapport by reacting promptly, efficiently and courteously to all guest requests.
  • Ensures appropriate standards of conduct, hygiene, uniforms and appearance are maintained.
  • Represents the hotel with professionalism and decorum.
  • Establish and maintain effective associate relations.
  • Ensure discipline is administered timely and fairly with HR involvement.
  • Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

Benefits

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
  • Free Parking
  • “Two for one” movie theatre coupons at Marcus Theatres
  • Ability to grow your career, and transfer from one property to another
  • Paid time off
  • Early wage access
  • Flexible scheduling
  • Medical, dental, and vision insurance (offered after 30 days of employment)
  • company-paid life insurance
  • employee assistance program offer
  • 401k with employer match
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