Assistant Housekeeping Manager

Trump International Beach Resort•North Miami Beach, FL

13d•Onsite

About The Position

Assists in directing the housekeeping program to ensure clean, orderly, and attractive conditions of resort by performing the following duties personally or through subordinate supervisors. Assist with training all incoming housekeeping staff.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Excellent verbal and good written skills required.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write reports, business correspondence, and procedure manuals.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to learn PMS and HotSOS.

Responsibilities

Supervise the housekeeping staff.
Establish standards and procedures for the work of housekeeping staff.
Schedule staff according to labor standards and forecasted occupancy.
Inspect and evaluate the physical condition of the establishment.
Submit work orders to Engineering & Management for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
Investigate new and improved cleaning instruments and methods.
Assist in the selection and purchase of new furnishings.
Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.
Enforce policies and procedures.
Ensure that quality services are rendered in meeting guest needs and that guest relations are enhanced.
Monitor and maintain the level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
Compile and report accurate status of guest rooms to the front office.
Enforce standard procedures for the acceptance, security, and return of guest lost and found items.
Maintain productivity and labor cost goals.
Notify supervisor of any suspicious people or problems such as missing room items, damage, pets, engineering problems, etc.
Be properly attired in clean uniform, proper footwear and wear nametag at all times.
Adhere to all housekeeping procedures and house rules.
Conduct inventories of linen, supplies, and equipment as needed.
Order and receive supplies, maintaining adequate inventory levels.
Ensure that staff is performing to hotel and Forbes Travel Guide Standards.
Lead training exercises.
Assist with on-boarding and training of all new housekeeping staff.
Attend department meetings.
Perform other duties and responsibilities as may be assigned.
Work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.